FAQ
Please verify that you have correctly entered in the required data for your selected method of payment. If you are paying with a credit / debit card and the problem persists, we suggest contacting your Credit Card Issuer. Please contact us if you need further assistance and we will be happy to help.
We accept the following payment methods:
Credit / Debit cards - all major forms
The amount will be charged to your card once the order has been confirmed. We also offer a Speedy Checkout option, allowing you to securely save your card details, so you do not need to re-enter them for future purchases on the website.
PayPal
You can shop online without having to enter your card details directly on the website. At checkout, you will be redirected to the PayPal official website to finalize your purchase. The amount will be charged to your card once the order has been confirmed. To register for a PayPal account, please visit their website PayPal.com. Please note that PayPal is not a possible payment option for Pre-Orders.
Cryptocurrency - Bitcoin (BTC) or Ethereum (ETH)
The amount will be charged once your order has been confirmed.
We reserve purchasing for end customers at Aureta Studio. Our prices are inclusive of VAT.
For each order, you will be able too download the invoice directly from the Confirmation email sent. If you find that there is an error on your invoice, please contact us and we will try to modify the error and issue a new invoice. However, once the order has shipped, there is no way to modify the details you have entered and it is not possible to issue a new invoice.